Returns & Exchanges

At Parul Garg Beauty, we strive to ensure you are completely satisfied with your purchase. Due to the personal nature of cosmetics, we offer returns or exchanges on products that arrive damaged or incorrect within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our customer support team within 48 hours of receiving your order with your order number and clear photos of the items.

• 2.
  Quality Inspection

  Once your request is submitted, our team will review the images to verify the eligibility of the return based on damage or incorrect shipment.

• 3.
  Secure Packaging

  After approval, pack the unused product in its original packaging to ensure it remains protected during the transit back to our warehouse.

• 4.
  Refund Processing

  Upon receipt and final inspection of the returned item, we will process your refund or dispatch a replacement within 5-7 business days.